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ITAMOrg Hardware Asset Management (HAM) certification

Hardware is the main machine inventory of the 21st secury. Understanding the risks, costs, challenges, and benefits associated with HAM in a dynamic IT environment are of the greatest importance and have a significant influence on an organization. Making sure the key HAM processes and an effective HAM program is operational is vital to prevent unforeseeable expenses and losses in the organization’s Hardware assets.

About the ITAMOrg Certifications

ITAMOrg is a fast-growing global membership organization of IT Asset Management Professionals. With the mission to develop and strengthen the awareness & competencies in Asset Management best practices, ITAMOrg offers several Asset Management certifications.

Jesper Østergaard, Chairman at ITAMOrg

Why get certified in Hardware Asset Management

Hardware Asset Management (HAM) forms an vital element in a business strategy enabling cost control, risk reduction, more secure operations and improved business value in the IT asset lifecycle, including all aspects.

This HAM certification is based on Hardware Asset Management best practices and standardization. It combines IT Service Management best practice with the Hardware Asset Management standard (ISO19770).


Accumulate the knowledge

Get certified and show that you have the skills and knowledge to manage your Hardware and prevent colossal  expenses.


Join the community

ITAMOrg is a professional member organisation which on an independent basis wants to promote good IT Asset Management.


Member driven

ITAMOrg is a professional member organisation which on an independent basis wants to promote good IT Asset Management.

FAQ About the ITAMOrg HAM exam

The ITAMOrg Hardware Asset Management certification (HAM) qualification scheme is designed to provide Hardware Asset Managers, who work in the typically multifaceted computing environment of small/medium to large companies, with the appropriate knowledge to implement and maintain an effective HAM program. The three-day HAM course is designed for IT professionals with little understanding of the IT Asset Management area.

Attendees will, after the course, be able to demonstrate an overall understanding of the Hardware Asset Manager’s role in relation to:

  • Understanding the risks, costs, challenges, and benefits associated with HAM in a dynamic IT environment
  • Understanding the different types of hardware that should be managed to avoid risk
  • Understand the retirement and disposal lifecycle
  • Recognizing the potential issues that arise when implementing a HAM program
  • Gathering the required information about the organizational environment into which the HAM program is being implemented
  • Developing a comprehensive business case for HAM to gain commitment to the HAM project
  • Understanding the key HAM processes required to ensure an effective HAM program
  • Specifying the requirements for evaluating and selecting the correct tools for HAM
  • Developing and communicating the related hardware policy
  • Understanding how HAM interfaces with IT Service Management including ITIL and other BPs
  • Planning for the development and implementation of all HAM policies, procedures, and tools
  • Establishing and maintaining a database containing the data relevant to HAM
  • Understanding how to control all activities associated with the hardware lifecycle
  • Detecting, escalating, and managing all exceptions with policies, processes, procedures, and hardware types in the correct way
  • Managing all relationships within the business and with partners/suppliers to the agreed service levels
  • Continually assessing the effectiveness of policies and procedures in relation to the different tiers
You must pass a multiple-choice exam in which your knowledge of Software Asset Management will be tested to obtain your Software Asset Management Specialist certificate. All exam candidates will get access to the online exam environment and will need to answer 40 multiple-choice questions within 60 minutes. You must answer 65% of the questions correctly (or at least 26 of the 40 questions) to pass. Each question includes four possible answers, of which only one  is the correct answer. You will receive the result immediately after the exam. (Digital) Access to your certificate will be given once you have passed.
Time (minutes) for the exam: 60 minutes
% minimal passing grade 65%
Open/closed book: Closed
Language: English. See for other available languages.
Exam format: Online
Type of questions: Multiple Choice
Special abilities and regulations for people with disabilities or non-native English. Please see:
  • Attempting the certification exam is a sure way of consolidating the participants’ ITAM knowledge and to make sure the learning gaps are effectively addressed.
  • Certification is the only way to ascertain the participants understood the concepts and ready to embark on implementation work. Otherwise, there is no quantifiable way to measure their effectiveness knowledge transfer.
  • Certification is an indication that the participants attained proficiency in IT Asset Management and acknowledged by an independent international body
  • From an educational piont of view, it is a big morale booster and motivates participants to engage confidently in real-life implementation and collaborative in the project environment.
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Demo & Practise exam

Do the demo exam to have a feeling about the certification. Before hand do the practise exam. 

itam ham specialist


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What Our Clients Say About Us

This certification is crucial and critical for professionals in Asset Management, organizations 'Need To Have' internal professionals taking care of there licenses and asset management. Not having this covered accordantly in your organization is or will be much more expensive than having your Asset Management in check!
Vojtech Hutar
SAM Implementation Lead at Vodafone Asset Management

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